Shipping policy
Processing time
Orders are processed within 2–5 business days. Each VOLRENIS™ product is prepared to order through our US fulfillment facility — this keeps products fresh and is why processing takes slightly longer than a warehouse retailer.
Shipping time & rates
Once shipped, US orders typically arrive within 3–7 business days. Shipping rates are calculated at checkout. You'll receive a confirmation email with tracking the moment your order ships.
Order tracking
Tracking links are emailed automatically at shipment. Allow 24–48 hours for tracking to activate after you receive the email.
Address accuracy
Please verify your shipping address at checkout. Orders shipped to an incorrect address provided at purchase may require a reshipment fee to resend.
Currently shipping to
United States. International shipping is coming — join our email list to be notified.
Delays
Carrier delays (weather, peak season) occasionally happen and are outside our control, but if your order seems stuck, contact support@volrenis.com and we'll chase it down.